Originally Posted by Thorburn
Do no counselors take emergency calls anymore for their patients?
Many don't and many can't. I am not allowed after hours to do this. I have worked in mental health for quite a while and honestly I do not know one psychiatrist, psychologist, social worker, nurse, counselor who are allowed to take emergency calls unless they were on the clock to do so. Most will refer to a hospital crisis line, 911 ext. This is common protocol in both governement and private practise.
It didn't used to be be this way. My father was a psychiatrist for decades until he retired in the early 1990s. He took phone calls 24/7. He did not hide behind work rules.
He lived for his patients well being.
Typically, the agitated ones who called in the middle of the night seemed to be testing him. He worked on their insecurity and those calls would decrease--until the next patient.
And yeah, he would be getting emergency services as warranted.
But act irritated? Never once saw that.