Quote:
Originally Posted by lisakifttherapy
1) Listen without interruption as your partner describes his/her feelings about the subject. |
A good listener is an active listener. Trial lawyers use active listening when they connect pieces of seemingly unrelated testimony to formulate questions and lure a witness into a damming admission. I'm not suggesting that you become devious but listening actively can help you better understand others and more importantly be able to make your case when communicating with others.
Some ideas that may help you to become a more effective listener are:
Focus on the person.
Look into their eyes and face. If you are busy doing something else not only will your mind wander, but the person you are talking to will get the feeling you don't really care about what they have to say. By giving the other person your complete attention you are confirming to them that what they have to say is important.
Ask questions.
To show you are focusing on the conversation, ask questions and keep the other person engaged. By taking an active part of the conversation you can help the other person find a solution to their problem or just let them know you care.
Remember the conversation.
Later that day or week, ask the person how they are and refer to the previous conversation. This will affirm to them that you were paying attention and you are concerned. Now, sometimes this will not be appropriate, but in most cases you will find that this is a great way to stay connected to people.
Most relationship problems both at work and at how could be avoided if people learned to communicate effectively. By learning to be an effective listener you are well on your way to becoming a good communicator.
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