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post #46 of 74 (permalink) Old 06-16-2016, 02:14 PM
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Re: Attention - Upcoming Password Changes

This whole thing was handled poorly, as has been said.

Given the nature of this site and the associated message board, much more of a heads up should have been given.

We already have one member who spent the better part of the day worrying that her ex husband had hacked her account, and I'm sure there are countless others who have not spoken up yet, that are experiencing the same sense of panic.

And although this hasn't caused ME any real stress, I did take it upon myself to change my email account password (which is not a big deal) as I originally thought my account here had been hacked, and I was receiving no email communications from TAM, including password reset messages.

As an (almost) daily user of TAM, I did not see one single notification of this password change, even though I'm sure the powers-that-be assumed everybody would see it.

And given that many users pop in here from time to time (ie. not daily) and many more take breaks for weeks, or even months at a time, you'd think the TAM braintrust would have rolled this out gradually, with plenty of notice, and the opportunity to change our own passwords LONG before it was forced upon us, leading to almost everybody being locked out without proper warning.

Hopefully people like Mem can get their original accounts back, too...

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post #47 of 74 (permalink) Old 06-16-2016, 02:30 PM
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Re: Attention - Upcoming Password Changes

Quote:
Originally Posted by samyeagar View Post
One thing I will say, and I'm going to be the jerk here a little bit...Some of the responsibility for this issue falls on the user here...this is why it is important to update various website accounts with valid email addresses, update accounts when email addresses change. Use this as an opportunity to make sure that your other accounts on other websites are up to date.
I for one have a current and ONLY email address. Never recieved warning. I am also only here for the last 4 months so I WAS up to date. In this situation more people than not were up to date, but were frozen out. I asked for password reset about 10 times last night and not a single email came in. I thought that maybe i was banned too.... But this morning when i tried to password reset it went through right away. Sorry but Tam has to shoulder the blame on this one. Atleast in my case
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post #48 of 74 (permalink) Old 06-16-2016, 02:32 PM
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Re: Attention - Upcoming Password Changes

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Originally Posted by samyeagar View Post
One thing I will say, and I'm going to be the jerk here a little bit...Some of the responsibility for this issue falls on the user here...this is why it is important to update various website accounts with valid email addresses, update accounts when email addresses change. Use this as an opportunity to make sure that your other accounts on other websites are up to date.
Very true -- but I did update my account here when I changed my email after my divorce and I didn't get a email from TAM until I requested a password reset this morning. I never check this forum normally but will make it a habit going forward.

It could obviously have been handled a lot better than it was.
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post #49 of 74 (permalink) Old 06-16-2016, 02:35 PM
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Re: Attention - Upcoming Password Changes

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Originally Posted by samyeagar View Post
One thing I will say, and I'm going to be the jerk here a little bit...Some of the responsibility for this issue falls on the user here...this is why it is important to update various website accounts with valid email addresses, update accounts when email addresses change. Use this as an opportunity to make sure that your other accounts on other websites are up to date.
No, I totally get that. I must have used the Hotmail account because my real email account isn't being recognized. But, to be honest, I really thought I had updated everything.
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post #50 of 74 (permalink) Old 06-16-2016, 03:46 PM
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Re: Attention - Upcoming Password Changes

Heh... I cant help but find this very amusing lol

sure gave me a good scare though thinking ive been hacked

Im surprised no one anticipated this
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post #51 of 74 (permalink) Old 06-16-2016, 03:50 PM
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Re: Attention - Upcoming Password Changes

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This whole thing was handled poorly, as has been said.
True, but then again, unless you donate as a supporter, this is a free site.

BTW, I did not know TAM was run by a corporation. I thought it was more mom and pop. Oh well.....
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post #52 of 74 (permalink) Old 06-16-2016, 03:53 PM
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Re: Attention - Upcoming Password Changes

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Very true -- but I did update my account here when I changed my email after my divorce and I didn't get a email from TAM until I requested a password reset this morning. I never check this forum normally but will make it a habit going forward.

It could obviously have been handled a lot better than it was.
No doubt, most users were up to date, and the emails were not going out from the site. I myself, along with numerous others, did not receive the email warning about the password change, nor did we receive the password change emails when we requested the reset through the site. That is the responsibility of TAM.

That said, there have been some users who have openly admitted that they no longer had access, for various reasons, to the account associated with this site, and I think this is a good reminder and time to make sure, not just assume, but make sure that important accounts are up to date.

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post #53 of 74 (permalink) Old 06-16-2016, 03:54 PM
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Re: Attention - Upcoming Password Changes

They had to act quickly. That they had been hacked in February was only made public 2 days ago.



Sigh, my wife gives me the speaking treatment.
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post #54 of 74 (permalink) Old 06-16-2016, 04:04 PM
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Re: Attention - Upcoming Password Changes

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You think? It's not like a mod was caught off guard and got locked out of his account. Oh, wait, nevermind.

Two mods. Totally my fault, my email account self destructs every so often and I update it as it renews but I did not before this password switch happened.
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post #55 of 74 (permalink) Old 06-16-2016, 04:05 PM
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Re: Attention - Upcoming Password Changes

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Two mods. Totally my fault, my email account self destructs every so often and I update it as it renews but I did not before this password switch happened.
Since you and MEM are technically not mods currently, you should be out on the boards wreaking havoc

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post #56 of 74 (permalink) Old 06-16-2016, 04:07 PM
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Re: Attention - Upcoming Password Changes

I was thinking about trying on a nice personality for a change.
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post #57 of 74 (permalink) Old 06-16-2016, 04:09 PM
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Re: Attention - Upcoming Password Changes

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They had to act quickly. That they had been hacked in February was only made public 2 days ago.
If this was a banking site or something, I could see having to act quickly. But there's not any high priority danger if a hacker logs into my TAM account.
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post #58 of 74 (permalink) Old 06-16-2016, 04:09 PM
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Re: Attention - Upcoming Password Changes

Interesting, Charlie. Didn't realize that. Hmmm. And "only" four months later we're changing our password.

I also checked my junk folder since the notice said that's where some or many or whatever number of emails ended up as spam. Nope. Not for me.
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post #59 of 74 (permalink) Old 06-16-2016, 04:18 PM
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Re: Attention - Upcoming Password Changes

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I think this transition was handled pretty poorly considering the size of the user base, and as LosingHim pointed out, the nature of the subject matter discussed here could cause a lot of unnecessary worry and panic.
My first thought was that I was banned, then my thoughts turned to my ex husband hacking my account. I ended up sending a message on facebook to a user here that I became friends with to see if she was locked out too. She said she would PM a mod and let them know. Then she responded she was locked out too. She thought the whole site had been hacked. My first words to her was that that was really scary due to the sensitive nature of the posts here.

Even though this wasnít a hack and just a glitch, Iíll be deleting some of my more sensitive threads and posts tonight.

I'll get through this, one day at a time.
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post #60 of 74 (permalink) Old 06-16-2016, 04:19 PM
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Re: Attention - Upcoming Password Changes

Please educate the computer illiterate: How do I go about setting my password from the "temporary" one that TAM forwarded to me?
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