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White page

12K views 126 replies 34 participants last post by  VS Admin 
#1 ·
Sometimes, and this is happening today, as I navigate through TAM the new page begins to load and then the page turns completely white. The evolving star that shows page load in progress has completed its circle indicating there is nothing more to load. So I click the back button and the previous page loads perfectly fine. If I try to access another page it may or may not fully load or it may load as an entirely white page. This seems to happen most often when I click to load a thread, and sometimes when I click to enter a subsection from the full forum page.

It's been happening throughout this past week.

I exed out of all other page loaded on other tabs on my iPad using safari and that didn't work.

I deleted cookies and history and rebooted the iPad and that worked.

But I rebooted the iPad this morning and it is happening again so I don't think an excess of cookies or history was the culprit.
 
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#5 ·
It seems to happen most when I click on a post in the Sex in Marriage section.
 
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#6 ·
Same here. Although it has happened in other subsections, it's mostly in SIM. However, I do spend the bulk of my TAM time in SIM. >:)
 
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#8 ·
I installed Adblock, but it is still happening. Not just on SIM posts anymore, either.
 
#11 ·
hey all,

from what it sounds like, it seems this is an apple product issue. but just so im clear with the direction, i have a few questions. what skin are you guys using? what browser are you using to access the site as well.

also, is it happening on other websites other then TAM? let me know.

~Shane
 
#13 ·
I'm using safari on my iPad Air. Never happens on any other site. Have no idea what you mean by "skin"

Seems unlikely to be an Apple product issue if this only happens at TAM.
 
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#14 ·
I don't think it's an Apple problem.

I'm running the "Full" style version on Microsoft Edge on a Windows 10 equipped Dell desktop here at the office. I get the white page all the time, along with a fair amount of lagging and hang-ups. It only happens on this website.
 
#16 ·
Just wanted to let you know that so far today I have opened 4-5 threads in SIM and have not had a white page at all. Don't know if you've worked on this issue or not, but for today the problem is no longer happening. Assuming you made some geek magic happen...thank you!
 
#17 ·
It is worse than ever for me. I could not see any of my notifications this morning. Clicking on them brought a white screen every time.
 
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#21 ·
The white page thing is happening a lot for me too, today, yesterday, couple days ago... I am using an iPad and safari browser. It is happening so much lately that the site is becoming almost too annoying to bother with at times. I can't say it is more often in one forum section than another. I can be reading a thread and the first couple page loads are fine and then I get the white page for the next page, and often I can't get around it after a few tries so I give up. Happens again a few page loads later in another thread.
 
#28 ·
It is terrible for me right now.
 
#34 ·
I just downloaded Firefox for iPad.

White page still happened in SIM, notifications, and ladies lounge. Interesting that I've never dealt with a white page when I enter this thread though. I wonder if that is significant?

I first reported this problem on the 16th and it had been happening for a week. This problem has been going on for at least 21 days and one post from admin claiming the problem was an apple product problem.

While I understand that the IT crew probably has their hands full as the password/email snafu winds down but the lack of attention to this problem is concerning, disheartening, annoying and pissing me off!
 
#35 ·
Been having the same problem in the same forum. Tried changing computers and it doesn't seem to happen as often, but after a while, it's baaaaaaaaack!

Also changed my password twice in the past week thinking it may have been related to the security issue, but to no avail.
 
#37 ·
I changed my mind about wanting the white issue to be fixed. Yesterday I had no trouble with any white. And I ended up spending way more time on TAM then I should or want to.

Since I am too cowardly to ask for a permanent ban in order to cut my TAM time down to zero, I'd like to thank you for this white page problem because it has enabled a happy medium of sorts. Still can post on TAM but the limits the white pages enforce keep my TAM time to within acceptable range.
 
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#38 ·
Hey guys,

If you can tell me the following:

- What time this occurs (include time zone)
- What page (URL)
- What device you are using
- What what browser
- Error message
- Skin, which site version you are using? (image below)

Text Font Blue Line Number


All this information will help the techs try to figure out what the issue is.

Thank you so much,

~ Glenda
 
#39 ·
Hey guys,

If you can tell me the following:

- What time this occurs (include time zone)
through out the day and at night.

- What page (URL)
Www.talkaboutmarriage.com/forum/thisisapainintheass


- What device you are using
iPad

- What what browser
Safari

- Error message
None. Page begins to load then goes completely blank (aka) white

- Skin, which site version you are using? (image below)
Full version

View attachment 46562

All this information will help the techs try to figure out what the issue is.

Thank you so much,

~ Glenda

Glenda, I was tongue in cheek about changing my mind about fixing this, but also serious. Take your time! You all work too hard, it's the summer time. Go to the beach and rest.
 
#40 ·
- What time this occurs (include time zone)
It happens throughout the day, no particular time. My time zone is Pacific

- What page (URL)
http://talkaboutmarriage.com/sex-marriage/341290-coping-sexual-dysfunction-9.html This was happening around 4:30pm PST, July 8th.
Talk About Marriage - View Profile: soccermom2three - Same as above

But it changes everyday, so tomorrow I will probably be able to view these pages


- What device you are using
MacBook Air

- What what browser
Safari

- Error message
No error message. When the page is finished loading, it goes totally white.

- Skin, which site version you are using? (image below)
Default setting
 
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