Please Report Any Problems with Our Website - Page 2 - Talk About Marriage
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post #16 of 35 (permalink) Old 10-20-2015, 10:15 PM
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Re: Please Report Any Problems with Our Website

Clarification: it seems I already have the down arrow on the social group threads.. Maybe I was jut using the wrong view. But it would be nice to have everything I'm subscribed to in one view including the private social threads.

Thanks in advance if that's doable!
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post #17 of 35 (permalink) Old 10-21-2015, 01:54 PM
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Re: Please Report Any Problems with Our Website

Hi,

Just so I'm clear on the request; the arrow feature has been resolved? Also, you are hoping that the two subscription types can be linked? I think for a thing like linking those two features will be something that I'll have to bring up to the mods first to see if they are okay combining the two. I don't want to go ahead and check with our tech team if this is doable if the mods do not want this. I feel like some people probably like the separation because it helps with organization.

~Sheena
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post #18 of 35 (permalink) Old 10-21-2015, 05:48 PM
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Re: Please Report Any Problems with Our Website

Yes, I figured out the arrow thing. Although I can see why some would like to keep them separate, I would like the option of showing all my new stuff in one spot. If possible.
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post #19 of 35 (permalink) Old 10-23-2015, 10:27 AM
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Re: Please Report Any Problems with Our Website

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Yes, I figured out the arrow thing. Although I can see why some would like to keep them separate, I would like the option of showing all my new stuff in one spot. If possible.
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I make no promises on this, but I'll check with the mod team first to see if they are pro the idea. If they are, I'll ask the tech team if this is a feature that we can add.

~Sheena
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post #20 of 35 (permalink) Old 10-23-2015, 10:53 AM
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Re: Please Report Any Problems with Our Website

Sometimes the links don't line up properly vertically. For example, when in one forum and trying to click on one thread in the list, the thread above it is the one which opens. There is a vertical error. Same thing when in a thread with multiple pages, trying to click on the number 4 to go to the 4th page will do nothing. But placing the cursor below the 4 by a line or two will work to open the 4th page.

This happens on iOS devices as well as a Mac desktop. All running the latest Safari browser on the latest OS update.
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post #21 of 35 (permalink) Old 10-23-2015, 11:11 AM
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Re: Please Report Any Problems with Our Website

The only reason that I continue with the conventional TAM format is that I can still exercise the "like" function.

Other than that, I really do like the enhanced version!

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post #22 of 35 (permalink) Old 10-23-2015, 02:14 PM
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Re: Please Report Any Problems with Our Website

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Originally Posted by Yungster View Post
I make no promises on this, but I'll check with the mod team first to see if they are pro the idea. If they are, I'll ask the tech team if this is a feature that we can add.

~Sheena
You know what? I think I may have figured this out too! Tools -> User CP seems to show both. There is a section for Threads and a section for Discussions, and it only shows the ones that have an update I haven't read yet. Can anyone confirm?
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post #23 of 35 (permalink) Old 10-23-2015, 05:27 PM
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Re: Please Report Any Problems with Our Website

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Sometimes the links don't line up properly vertically. For example, when in one forum and trying to click on one thread in the list, the thread above it is the one which opens. There is a vertical error. Same thing when in a thread with multiple pages, trying to click on the number 4 to go to the 4th page will do nothing. But placing the cursor below the 4 by a line or two will work to open the 4th page.

This happens on iOS devices as well as a Mac desktop. All running the latest Safari browser on the latest OS update.
Are you able to screen capture?
-Philip
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post #24 of 35 (permalink) Old 10-23-2015, 05:37 PM
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Re: Please Report Any Problems with Our Website

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Are you able to screen capture?
-Philip
I could try. The page looks totally normal when it happens. The "hot" part of the screen to click on is below where it should be, but is invisible. I can find it when the link doesn't work by moving the curser down until the link changes to show it is ready to be clicked. e.g on this page towards the upper right there is "Log Out" which becomes "Log Out" when I put the cursor on it. When it malfunctions it doesn't become underlined unless I put the cursor directly below it by a line or two.
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post #25 of 35 (permalink) Old 10-26-2015, 10:01 AM
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Re: Please Report Any Problems with Our Website

Thanks for letting us know. If you can grab a screenshot it will help us show the techs what is happening to the site when you view it. What type os ios devices are yu using? Iphone? Ipad?

~ Danniella

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post #26 of 35 (permalink) Old 10-26-2015, 10:33 AM
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Re: Please Report Any Problems with Our Website

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Thanks for letting us know. If you can grab a screenshot it will help us show the techs what is happening to the site when you view it. What type os ios devices are yu using? Iphone? Ipad?

~ Danniella
iPad 2
iPhone 4S

Both running the latest iOS version.

iMac running the latest OS-X
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post #27 of 35 (permalink) Old 10-27-2015, 09:10 AM
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Re: Please Report Any Problems with Our Website

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iPad 2
iPhone 4S

Both running the latest iOS version.

iMac running the latest OS-X

I am testing on our ipad and not getting the same result.

Can you let me know what skin you are using? are you using a mouse or your finger for the ipad?

Helena
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post #28 of 35 (permalink) Old 10-27-2015, 08:23 PM
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Re: Please Report Any Problems with Our Website

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I am testing on our ipad and not getting the same result.

Can you let me know what skin you are using? are you using a mouse or your finger for the ipad?

Helena
Skin? Whatever the factory setup is I guess.

Finger on the iPad.

The problem only happens about 5% of the time and is resolved by logging out, closing the browser window, and then logging back in.
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post #29 of 35 (permalink) Old 10-28-2015, 12:43 PM
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Re: Please Report Any Problems with Our Website

Can you please provide us with a screenshot so we can send it in to our techs?

Thanks,
Marie, Community Support
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post #30 of 35 (permalink) Old 11-04-2015, 11:00 AM
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Re: Please Report Any Problems with Our Website

Here's a screenshot when it happened last evening. It happens in all different types of pages, not just within a particular thread, but this is an example of a thread when it happens.

If I wanted to go to page 303 of this thread, normally the cursor arrow would go on the number 303, which would then highlight and the arrow would turn to a finger pointer (on my mac). Clicking would take me to that page.

This time, putting the cursor arrow on the number 303 did nothing. But moving the cursor arrow directly down into the middle of the gold bar results in the number 303 highlighting and the cursor arrow turning into a finger pointer. Clicking on that spot takes me to page 303.

It does this very intermittently, and goes away as soon as a new page is loaded. When it does it, every link on the page has the same vertical displacement error. This never happens to me on any other forum or webpage outside of talkaboutmarriage.
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