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post #1 of 12 (permalink) Old 12-09-2016, 10:42 PM Thread Starter
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Help! Password issues

Hi, it's Pam. I keep trying to log in, I request a new password and when I use that new password, it tells me invalid. I am on my new iPad and I probably haven't logged in with it before, but I know I am doing things right. Can somebody help please? Thanks!

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post #2 of 12 (permalink) Old 12-09-2016, 11:38 PM
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Re: Help! Password issues

Maybe @farsidejunky can help. If not,notify @Yungster,though that may take awhile. Good luck.

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post #3 of 12 (permalink) Old 12-09-2016, 11:44 PM
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Re: Help! Password issues

Pam:

This is where my lack of tech savvy is not helpful.
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post #4 of 12 (permalink) Old 12-09-2016, 11:45 PM
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Re: Help! Password issues

Quote:
Originally Posted by PamelaL View Post
Hi, it's Pam. I keep trying to log in, I request a new password and when I use that new password, it tells me invalid. I am on my new iPad and I probably haven't logged in with it before, but I know I am doing things right. Can somebody help please? Thanks!
Copy and paste the password directly from the email sent to you. Don't type it in.
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post #5 of 12 (permalink) Old 12-10-2016, 12:00 AM Thread Starter
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Re: Help! Password issues

I can do that on my computer, but I haven't figured out how to do it on an iPad. This thing is new because I didn't want to travel with a a laptop anymore.
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post #6 of 12 (permalink) Old 12-10-2016, 12:15 AM
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Re: Help! Password issues

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Originally Posted by PamelaL View Post
I can do that on my computer, but I haven't figured out how to do it on an iPad. This thing is new because I didn't want to travel with a a laptop anymore.
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post #7 of 12 (permalink) Old 12-10-2016, 03:18 AM
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Re: Help! Password issues

This is beyond me. But the copy and paste idea is a good one.


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post #8 of 12 (permalink) Old 12-10-2016, 05:44 PM
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Re: Help! Password issues

Thank you! I am home and was able to c/p on my computer. But I will remember this next time. I hope.
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post #9 of 12 (permalink) Old 12-10-2016, 07:41 PM
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Re: Help! Password issues

Pam.. so I take it that your problem is solved. Is that right?

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post #10 of 12 (permalink) Old 12-11-2016, 07:12 AM
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Re: Help! Password issues

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Pam.. so I take it that your problem is solved. Is that right?
To a point, yes, thanks. On my iMac I could copy/paste a new password and get logged in again. For some reason, I had to enter the new password again this morning, even though I keep "remember me" checked and haven't had to completely log in every time I enter in the past. I haven't tried with the iPad yet.

Thanks.

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post #11 of 12 (permalink) Old 12-11-2016, 08:16 AM
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Re: Help! Password issues

I use my iPad instead of my Mac (I find it easier). To copy and paste your password on your iPad, touch the word you want to copy. Then touch "select". Then touch "copy". Touch the place you want to paste your password and touch "paste".
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post #12 of 12 (permalink) Old 12-11-2016, 09:13 PM
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Re: Help! Password issues

Thank you!!!!
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