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Session timeout

3K views 21 replies 5 participants last post by  VS Admin 
#1 ·
Most websites that have this feature give you a warning popup. "Hey slow poke your about to expire do you want to continue?" Here it just slows down and takes forever to get it to accept typing, untill you hit the submit button which casts all of your work into some nether region and tells you to reload which doesn't work. KLUDGE ware.
 
#4 ·
Just to clarify, inactivity would mean lack of navigation on the site. Typing does not count as activity. Are you typing for more than 2.5 hours when this happens or could you give the best approximation of how long you're typing for before your sessions times out without a warning?

-Natalie
 
#5 ·
Well to be accurate I typed 5 or six paragraphs, waiting 10 to 15 seconds every three words to see if I typed them right. You do the math.
I have never seen a time out warning. Only a notice after the fact which was the purpose of this suggestion. Now I do leave the computer mid sentence to answer phones, run errands, eat lunch, go on complementary Caribbean Cruses and the like. I suspect that it timed out while I was away and instead of telling me it just played the type lag game. From now on the first time i get a ten second delay I close the page. Not a solution but a feasible workaround.
 
#8 ·
I think we got a different problem going on here. Are you seeing any message along the bottom of the screen when the typing is lagging? I'm getting it right now and I'm seeing k.steamrail and adaps.tv

Before I fire off a ticket, want to confirm if you are seeing the same

Kevin
 
#11 ·
Hey there,

I am not seeing any of the issues that You guys and Kevin has stated.
I walked over to his desk and he showed me the issue from his end. There is a chrome update incoming from his end.
We are hoping that this may clear things up.

With that said, what browsers are you guys using? Are they up to date?
Have you tested this out on any other browsers by chance?

Richard.
 
#14 ·
Which version of chrome are you using? Version 58.0.3029.110 (64-bit)
Do you know if you have the latest version? well you would know better than me but I do upgrade an awful lot
Could you test the site on another browser so we could determine if this is an isolated issue with chrome itself? see above

Thank you for your patience see above

and understanding. No really , I'm serious, see above


Cheers,
Natalie
 
#15 ·
Mr.Nial,

We do need to do more testing from our end and any help from your side would be much appreciated. Maybe if you tried going into incognito mode (ctrl + shift + N) to see if that might change anything? Testing with just chrome will not provide all the information we need to fully diagnose the issue.

By KLUDGEware do you mean malware? Have you tried cleaning your system with MalwareBytes? Let us know any additional information you have so we're able to to investigate further.

Thanks,
Natalie :)
 
#16 ·
Kludgeware is poorly written half tested soft ware. For example see any microsoft product or the most part of this website. I'd love to be able to solve all of your problems, but as it so happens, I'm only really good at building boxes to put your box of cheerios in. Even if I used incognito mode, or used the site on Firefox or Microsoft Edge, or internet explorer, there is only a slight chance that I would be able to communicate any helpful information.

Today is nasty slow so I'll give incognito a try. I'm almost convinced it's my machine.
 
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